Great Design from Non Designers
What's the right approach to new products? Pick three key attributes or features, get those things very, very right, and then forget about everything else. Those three attributes define the fundamental essence and value of the product -- the rest is noise. For example, the original iPod was: 1) small enough to fit in your pocket, 2) had enough storage to hold many hours of music and 3) easy to sync with your Mac (most hardware companies can't make software, so I bet the others got this wrong). That's it -- no wireless, no ability to edit playlists on the device, no support for Ogg -- nothing but the essentials, well executed.
I have written before about creating a design school or curriculum around the principals of a company like Google. In this provoking post Paul Buchheit (one of the people who did Gmail and later Friendfeed) talks about a perspective on design that I agree with very strongly, and that I think many other people have failed to clearly represent.
Additionally I think it is rather interesting that many non designers have very valuable perspectives on design, not just as solutions but really as methods and models for the creative process. I wonder how much we can really learn?
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